WHO WE ARE

We are a business process management expert and a coach specialized in conflict management and organizational development. We are supported by a network of practitioners in systems thinking, strategic planning and positive psychology.

We are also partners in life, sharing our love for over 30 years. We have two adult children. Through the challenges of being parents and a couple, we have learned to cultivate a fulfilling life and healthy relationships based on love. It is with this core value that we support organizations to rise to their true potential, that of participating positively and actively in the changes we want to see in the world.

Happy people.

Optimized organizations.

Healthy planet!

I am passionate about mobilizing teams around the same vision and mission. I help leaders optimize and transform their organization by creating empowerment and applying process management.

As a business architect, I have specialized for more than twenty years in the use of Business Process Management (BPM) to help organizations thrive amid greater competition and uncertainty in an increasingly interconnected world.

My early career as an officer in the Canadian Armed Forces has given me a keen understanding of strategy and leadership in ambiguous and political situations. This, with my experience with BPM, has allowed me to understand the difference between two different management paradigms. Thus, developing a conviction that empowerment, shared leadership and love are the essential ingredients to effectively transform an organization.

I have a BA in Strategic Studies from Royal Roads Military College and an MBA from Heriot-Watt University.

Contact me :
steve@smartandmindful.com

514.238.2303

I help leaders, managers and employees unleash their full potential so that they can flourish in a collaborative and harmonious work environment.

I support my clients so that they are authentic and conscious leaders who contribute positively to their organization. I specialize in conflict management, improving communications, and strategic business development.

Before working with Smart & Mindful Optimizations, I worked as a manager and agronomist with a group of farmers. I helped them make strategic and operational decisions. Through this experience, I discovered my strength and passion to help people grow and evolve.

I hold a Master of Science degree in organizational development from Laval University, and a coaching certification in Positive Psychology from Positive Acorn.

I am a Certified Happiness Trainer from the Happiness Studies Academy (HSA), and a member of the International Coaching Federation (ICF).

Contact me :
nathalie@smartandmindful.com

514.773.0705